At a glance
- You must be 21 or older and buying for laboratory research.
- An order is reserved for 24 hours and confirmed once we approve your payment receipt.
- Prices are in Philippine pesos and include no hidden fees: the total you see at checkout is what you pay.
About these terms
These terms apply to every order placed on this website with Peptigen Labs. By placing an order you accept them, together with our research use policy, shipping policy, returns policy and privacy notice. We may update these terms; the version shown when you place an order is the one that applies to it.
Who can buy
You may buy only if you are at least 21 years old, you are buying for in-vitro laboratory research, and you are legally allowed to receive these materials where you are. We may ask for proof of age, of your institution or of your research purpose, and we may refuse or cancel any order, with a full refund, when we are not satisfied.
Products and descriptions
Every product is a research chemical. It is not a medicine, food, supplement or cosmetic, and it is not for use in people or animals. Descriptions, pictures and labels describe the material and how to store it; they are not instructions for use and make no claim that a product treats, cures or prevents anything. Pictures are renders: the packaging you receive can look different.
Placing an order
Checkout creates an order with its own order number and reserves the stock for 24 hours. The order is a request to buy. It becomes a contract when we approve your payment receipt and mark the order as paid. Unpaid orders are cancelled automatically after 24 hours and the stock is released.
Prices and payment
Prices are shown in Philippine pesos. The checkout shows the item prices, any discount code, the delivery fee and the total before you confirm. You pay by bank transfer or QR payment to the account shown on your order page, then upload a picture of your receipt there. We check every receipt against the amount received. If a price on the site is clearly wrong we will tell you before we ship, and you can cancel for a full refund.
Delivery and risk
Delivery is described in our shipping policy. Responsibility for the parcel passes to you when the courier delivers it to the address you gave at checkout.
Your responsibilities
You agree to store, handle and dispose of every product as a laboratory chemical, by trained people, under the rules that apply to your laboratory. You agree not to resell products for human or animal use, and not to describe them to anyone as fit for that use. Breaking these terms ends our obligation to supply you.
Our responsibility
We supply every product as described on its product page and its batch record. Our total responsibility for an order is limited to the amount you paid for it, except where the law does not allow such a limit. We are not responsible for loss caused by using a product against these terms or the research use policy.
Questions and disputes
Please write to us through the contact page first; we answer within one working day. These terms are governed by the laws of the Republic of the Philippines.
Questions about this policy
Write to us and a person replies within one working day.